I. Choose the correct answer.
I recently bought a DVD player from your shop on the High Street. The shop assistant told me that it (22) …... the best model available and that it came with a two-year guarantee. But after a month there was a problem with the sound. I brought it back to the shop and (23) …... the shop assistant what had happened. He said that they (24) …... any problems with the DVD before. He asked me when (25) …... it and if (26) …... the box. I (27) …... that I had the receipt, but I had thrown the box away. The shop assistant (28) …... he couldn’t change the DVD without the box. I asked (29) …... the manager, but he (30) …... that the manager was in a meeting. So I am writing to ask (31) …... the DVD or give me a full refund.
11. A. is B. was C. will be D. be
12. A. told B. said C. told to D. asked to
13. A. never have B. never had C. have never had D. had never had
14. A. I buy B. I bought C. did I buy D. I had bought
15. A. do I still have B. did I still have C. I still had D. I still had had
16. A. said him B. told him C. told D. asked
17. A. said me that B. said that C. said me D. tells that
18. A. to fetch B. that he fetch C. him to fetch D. he fetched
19. A. told B. said C. asked D. told that
20. A. you to change B. to change C. you changed D. had changed
11. A. is B. was C. will be D. be
12. A. told B. said C. told to D. asked to
13. A. never have B. never had C. have never had D. had never had
14. A. I buy B. I bought C. did I buy D. I had bought
15. A. do I still have B. did I still have C. I still had D. I still had had
16. A. said him B. told him C. told D. asked
17. A. said me that B. said that C. said me D. tells that
18. A. to fetch B. that he fetch C. him to fetch D. he fetched
19. A. told B. said C. asked D. told that
20. A. you to change B. to change C. you changed D. had changed