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12 tháng 3 2021

Dear Sir,

I have been using the services provided by Thanh Ba Post Office for years and I am in response to your call for customers to express their satisfaction or dissatisfaction towards the post office services. Like many other customers, I find your post office a well equipped and reliable address.

Firstly, I’m impressed by your spacious place for transaction, the seats are clean. Nine telephone boxes are always available so customers do not have to wait to make their call. More interestingly, I am satisfied with the price of the services. Although the packing area is large, it has no security guards and I sometimes feel insecure when leaving my motorbike there.

And the last point I would like to comment on is the opening hours of the post office. I think it would be better if the post office opens until 11 p.m so that customers can have more access to your services. I know that you and your staff have done so far for the developmem of the post office.

This letter is written in the hope that your post office will be a better place.

Yours faithfully,

Do Thanh Hai

Tham khảo nhé

Read the writing task and the letter. Has the writer covered all four points in the task?You are planning to visit Bristol in the UK this summer with a small group of friends and have been given a recommendation for a youth hostel. Write a letter to the youth hostel in which you• give information about your group.• inform them of the dates you want to stay and ask about availability.• ask about food and drink.• ask for suggestions about places to visit in Bristol.Dear Sir or Madam,I am writing...
Đọc tiếp

Read the writing task and the letter. Has the writer covered all four points in the task?

You are planning to visit Bristol in the UK this summer with a small group of friends and have been given a recommendation for a youth hostel. Write a letter to the youth hostel in which you

• give information about your group.

• inform them of the dates you want to stay and ask about availability.

• ask about food and drink.

• ask for suggestions about places to visit in Bristol.

Dear Sir or Madam,

I am writing to enquire about a visit to your youth hostel in Bristol next month. I'll be travelling to Bristol with three mates from school. All four of us are female and aged seventeen or eighteen. We're planning to stay for seven nights between 10 and 17 August. Please tell me whether you have beds available for those dates. I'd also like to know whether your youth hostel has a café or restaurant. If not, would it be possible to recommend any places to eat near the hostel which are not too expensive? This will be our first visit to Bristol. Although I have read about the city on the internet, I'd love to hear any tips for places to visit in the city. I look forward to getting an answer from you in due course so that we can finalise the details of our visit.

Yours faithfully,

Hazel Jones

1
D
datcoder
CTVVIP
22 tháng 11 2023

Yes, the writer has covered all four points in the task.

1 Giving information about the group

(Cung cấp thông tin về nhóm của bạn.)

Thông tin: “I'll be travelling to Bristol with three mates from school. All four of us are female and aged seventeen or eighteen.”

(Tôi sẽ đi du lịch đến Bristol với ba người bạn cùng trường. Cả bốn chúng tôi đều là nữ, tuổi mười bảy, mười tám.)

2 Informing about the dates and asking about availability

(Thông báo về ngày và hỏi về tình trạng sẵn có)

Thông tin: “We're planning to stay for seven nights between 10 and 17 August. Please tell me whether you have beds available for those dates.”

(Chúng tôi dự định ở lại bảy đêm từ ngày 10 đến ngày 17 tháng 8. Vui lòng cho tôi biết liệu bạn có sẵn giường cho những ngày đó không.)

3 Asking about food and drink

(Hỏi về đồ ăn thức uống)

Thông tin: “I'd also like to know whether your youth hostel has a café or restaurant. If not, would it be possible to recommend any places to eat near the hostel which are not too expensive?”

(Tôi cũng muốn biết ký túc xá thanh niên của bạn có quán cà phê hay nhà hàng không. Nếu không thì có thể giới thiệu chỗ ăn uống nào gần ký túc xá mà không quá đắt được không?)

4 Asking for suggestions about places to visit

(Yêu cầu gợi ý về các địa điểm tham quan)

Thông tin: “Although I have read about the city on the internet, I'd love to hear any tips for places to visit in the city.”

(Mặc dù tôi đã đọc về thành phố trên internet, nhưng tôi rất muốn nghe bất kỳ lời khuyên nào về các địa điểm tham quan trong thành phố.)

D
datcoder
CTVVIP
17 tháng 11 2023

Advantages of being in the country:

(Lợi ích khi ở nông thôn)

- Clean air and quiet surroundings

(Không khí trong lành và môi trường xung quanh yên tĩnh)

- Opportunities for outdoor activities such as hiking and biking

(Cơ hội cho các hoạt động ngoài trời như đi bộ đường dài và đi xe đạp)

Something you would change:

(Một cái gì đó bạn sẽ thay đổi)

- The slow internet speeds.

(Tốc độ internet chậm.)

- Lack of nearby supermarkets

(Thiếu các siêu thị lân cận.)

Something that went wrong during the move:

(Đã xảy ra sự cố trong quá trình di chuyển)

- The moving truck was delayed by a day.

(Chiếc xe tải di chuyển bị trễ một ngày.)

- One of the boxes containing fragile items was mishandled, resulting in some damage.

(Một trong những hộp chứa đồ dễ vỡ đã bị thao tác sai cách, dẫn đến hư hỏng.)

Asking to stay a night at the friend's house:

(Yêu cầu ở lại một đêm tại nhà của người bạn)

- By the way, would it be possible for me to stay a night at your house next week? I have some business to take care of in your area and it would be great to catch up with you.

(Nhân tiện, tôi có thể ở lại nhà bạn một đêm vào tuần tới được không? Tôi có một số công việc cần giải quyết trong khu vực của bạn và sẽ rất tuyệt nếu được liên lạc với bạn.)

D
datcoder
CTVVIP
18 tháng 11 2023

- The verbs in the task are:

+ describe (v): mô tả

+ compare (v): so sánh

+ present (v): trình bày

+ ask (v): yêu cầu

D
datcoder
CTVVIP
22 tháng 11 2023

Bài tham khảo

Dear Sir / Madam,

I am writing to express my strong dissatisfaction with the service I received during my recent journey on your coach service. My experience was extremely disappointing and I feel that your company needs to make significant improvements to its services.

Firstly, the coach was delayed for over an hour without any prior communication from the company. The lack of information provided to passengers was unacceptable, as it left us in a state of confusion and uncertainty. Secondly, the coach was overcrowded and uncomfortable, with insufficient legroom and no ventilation. The air conditioning system was not functioning, making the journey very uncomfortable and unpleasant.

I would like to suggest that your company improves its communication with passengers, providing timely updates on any delays or changes in the schedule. Moreover, your company should invest in improving the comfort of the coaches, including adequate legroom and ventilation facilities.

I hope that you take my complaint seriously and take immediate steps to improve the services provided by your company. I look forward to hearing from you soon regarding the actions taken.

Yours sincerely,

Trang Nguyễn

Tạm dịch

Thưa ông / bà,

Tôi viết thư này để bày tỏ sự không hài lòng mạnh mẽ của mình với dịch vụ mà tôi đã nhận được trong chuyến hành trình gần đây của tôi trên dịch vụ xe khách của bạn. Trải nghiệm của tôi vô cùng đáng thất vọng và tôi cảm thấy rằng công ty của bạn cần phải cải thiện đáng kể các dịch vụ của mình.

Thứ nhất, xe khách đã bị trì hoãn hơn một giờ mà không có bất kỳ thông báo trước nào từ công ty. Việc thiếu thông tin cung cấp cho hành khách là không thể chấp nhận được, vì nó khiến chúng tôi rơi vào tình trạng bối rối và không chắc chắn. Thứ hai, xe khách quá đông đúc và không thoải mái, không đủ chỗ để chân và không có hệ thống thông gió. Hệ thống điều hòa không hoạt động khiến chuyến đi rất khó chịu và không thoải mái.

Tôi muốn đề nghị công ty của bạn cải thiện giao tiếp với hành khách, cung cấp thông tin cập nhật kịp thời về bất kỳ sự chậm trễ hoặc thay đổi nào trong lịch trình. Hơn nữa, công ty của bạn nên đầu tư vào việc cải thiện sự thoải mái của các xe khách, bao gồm cả chỗ để chân đầy đủ và các thiết bị thông gió.

Tôi hy vọng rằng bạn xem xét khiếu nại của tôi một cách nghiêm túc và thực hiện các bước ngay lập tức để cải thiện các dịch vụ do công ty của bạn cung cấp. Tôi mong muốn được nghe từ bạn sớm về các hành động được thực hiện.

Trân trọng,

Trang Nguyễn

Choose the best sentence that can be made from the cues given. 31. yesterday / I / go / Thanh Ba Post Office / send some money / my brother / the city a. Yesterday I went to Thanh Ba Post Office where to send some money to my brother who was in the city. b. Yesterday I went to Thanh Ba Post Office to send some money to my brother in the city. c. yesterday when I went to Thanh Ba port Office sending some money to my brother in the city. d. Yesterday I went to Thanh Ba Post Office and...
Đọc tiếp

Choose the best sentence that can be made from the cues given.

31. yesterday / I / go / Thanh Ba Post Office / send some money / my brother / the city

a. Yesterday I went to Thanh Ba Post Office where to send some money to my brother who was in the city.

b. Yesterday I went to Thanh Ba Post Office to send some money to my brother in the city.

c. yesterday when I went to Thanh Ba port Office sending some

money to my brother in the city.

d. Yesterday I went to Thanh Ba Post Office and sending some money to my brother in the city.

32. I/ arrive / 7 am / the post office / open

a. When I arrived at 7 am., the post office which had just been opened.

b. When I arrived at 7 am., the post office had just been opened.

c. I arrived at 7 am., when the post office had just been opened.

d. I arrived at 7 am., at the time the post office had just been opened.

33. the staff / help / me / send the money / very helpful and courteous.

a. the staff helped me to send me the money were very helpful and courteous.

b. the staff that helped me to send the to the money which were very helpful and courteous.

c. the staff whom helped me to send the money were very helpful and courteous.

d. the staff that helped me to send the to send the money were very helpful and courteous.

34. the service / good / only two hours later / my brother / phone / he had received the money

a. the service was so good that only two hours later my brother phoned me to say that he had received the money.

b. The service which was such a good that only two hours later my brother phoned me to tell that he had received the money.

c. the service was such good that only two hours later my brother phoned to tell he had received the money.

d. the service was so good that only two hours when my brother phoned to tell that he had received the money.

35. I / satisfied / the service / Thanh Ba post Office

a. I was satisfied with the service of Thanh Ba Post Office.

b. So that, I was satisfied with the service of Thanh Ba Post Office.

c. Nevertheless, I was satisfied with the service ofThanh Ba Post Office.

d. I was satisfied with the service of Which Thanh Ba Post Office.

1
19 tháng 4 2019
Choose the best sentence that can be made from the cues given.

31. yesterday / I / go / Thanh Ba Post Office / send some money / my brother / the city

a. Yesterday I went to Thanh Ba Post Office where to send some money to my brother who was in the city.

b. Yesterday I went to Thanh Ba Post Office to send some money to my brother in the city.

c. yesterday when I went to Thanh Ba port Office sending some

money to my brother in the city.

d. Yesterday I went to Thanh Ba Post Office and sending some money to my brother in the city.

32. I/ arrive / 7 am / the post office / open

a. When I arrived at 7 am., the post office which had just been opened.

b. When I arrived at 7 am., the post office had just been opened.

c. I arrived at 7 am., when the post office had just been opened.

d. I arrived at 7 am., at the time the post office had just been opened.

33. the staff / help / me / send the money / very helpful and courteous.

a. the staff helped me to send me the money were very helpful and courteous.

b. the staff that helped me to send the to the money which were very helpful and courteous.

c. the staff whom helped me to send the money were very helpful and courteous.

d. the staff that helped me to send the to send the money were very helpful and courteous.

34. the service / good / only two hours later / my brother / phone / he had received the money

a. the service was so good that only two hours later my brother phoned me to say that he had received the money.

b. The service which was such a good that only two hours later my brother phoned me to tell that he had received the money.

c. the service was such good that only two hours later my brother phoned to tell he had received the money.

d. the service was so good that only two hours when my brother phoned to tell that he had received the money.

35. I / satisfied / the service / Thanh Ba post Office

a. I was satisfied with the service of Thanh Ba Post Office.

b. So that, I was satisfied with the service of Thanh Ba Post Office.

c. Nevertheless, I was satisfied with the service ofThanh Ba Post Office.

d. I was satisfied with the service of Which Thanh Ba Post Office.

#Yumi

20 tháng 4 2019

miYu#

D
datcoder
CTVVIP
17 tháng 11 2023

Yes, the email covers all four points in the task.

(Có, email bao gồm tất cả bốn điểm trong nhiệm vụ.)

• Say why you like your new flat. - "It's brilliant being so close to the shops, and the flat is bigger than our old one."

(Nói lý do tại sao bạn thích căn hộ mới của bạn. - "Thật tuyệt khi ở gần các cửa hàng, và căn hộ thì rộng hơn căn hộ cũ của chúng tôi.")

• Mention something you would like to be different. - "It's quite noisy, though, as there is a lot of traffic. I'd rather it was further from the main road."

(Đề cập đến điều gì đó mà bạn muốn nó khác đi. - "Tuy nhiên, nó khá ồn ào vì có nhiều phương tiện giao thông. Tôi muốn nó ở xa đường chính hơn.")

• Mention meeting a new neighbour and describe him/her. - "I met one of our neighbours yesterday. She is about my age, and she is very friendly."

(Đề cập đến việc gặp một người hàng xóm mới và mô tả anh ấy/cô ấy. - "Tôi đã gặp một người hàng xóm của chúng tôi ngày hôm qua. Cô ấy trạc tuổi tôi, và cô ấy rất thân thiện.")

• Ask permission to use something belonging to your friend. - "Also, would it be OK if I used your bike for a few days? Mine is at the bike shop and I'd rather cycle to school than get the bus."

(Xin phép sử dụng thứ gì đó thuộc về bạn của bạn. - "Còn nữa, tôi có thể sử dụng xe đạp của bạn trong vài ngày không? Xe của tôi ở cửa hàng xe đạp và tôi thà đạp xe đến trường hơn là bắt xe buýt.")

D
datcoder
CTVVIP
18 tháng 11 2023

The key words are:

(Những từ khóa là)

+ describe (v): mô tả

+ give overall instructions: đưa hướng dẫn tổng quan

+ give overall opinion: đưa ý kiến tổng quan

+ explain (v): giải thích