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2 tháng 9 2019

I am writing to apologize for the (cancel)...cancellation....of your Happy Holiday Coach Tour to Aberdeen. (Fortune)...Unfortunately....our luxury coach was involved in a (collide)..collision....in France a week ago, and our driver has been (expect)...unexpectedly....obliged to remain there for the moment. The coach was travelling on the road (suit)....unsuitable.....for heavy traffic and the accident was (avoid)...unavoidable...., and we have complained to the authorities that the road needs (wide)...widening......

Bài này mình có tham khảo nha !

I am writing to apologize for the (cancel)...cancellation....of your Happy Holiday Coach Tour to Aberdeen. (Fortune)...unfortunately....our luxury coach was involved in a (collide)..​collision....in France a week ago, and our driver has been (expect)...unexpectedly....obliged to remain there for the moment. The coach was travelling on the road (suit)...unsuitable......for heavy traffic and the accident was (avoid)....unavoidable..., and we have complained to the authorities that the road needs (wide)...widening......

15 tháng 11 2019

Đáp án D

don’t have to + Vo: không cần

must + Vo: phải

mustn’t: không được phép, cấm

needn’t: không cần

Bạn không cần lau chùi của sổ. Nhân viên vệ sinh sẽ đến vào ngày mai.

Need( động từ): need to do sth/ noun

Ví dụ: You need to water this planet twice a week. You don’t need to hurry.

Need( trợ động từ): need do sth

Ví dụ: You need fill in this form. You needn’t wash it.

IV. Choose the correct answer to each of the following sentences.1. ___________ is the scientific study of the structure of substances.A. Mathematics B. Foreign language C. Literature D. Chemistry2. Our coach was _______ in a traffic jam and got to Heathrow forty minutes late.A. fastened B. fixed C. joined D. stuck3. English is an international __________.A. language B. means C. subject D. profession4. Would you like _________ somewhere for a rest?A. going B. to go C. go D. to be gone5. Jenny...
Đọc tiếp

IV. Choose the correct answer to each of the following sentences.
1. ___________ is the scientific study of the structure of substances.
A. Mathematics B. Foreign language C. Literature D. Chemistry
2. Our coach was _______ in a traffic jam and got to Heathrow forty minutes late.
A. fastened B. fixed C. joined D. stuck
3. English is an international __________.
A. language B. means C. subject D. profession
4. Would you like _________ somewhere for a rest?
A. going B. to go C. go D. to be gone
5. Jenny avoided __________ her boyfriend’s question.
A. answer B. to answer C. answered D. answering
6. Ann is interested in __________ young children.
A. teach B. teaches C. to teach D. teaching
7. Will you please stop _____________ TV channels?
A. to change B. change C. be changed D. changing
8. The children are looking forward __________ their grandma again.
A. seeing B. to see C. to seeing D. to be seen
9. What do you enjoy _________ in your free time?
A. do B. done C. doing D. to do
10. The doctor advised him to give up _______________.
A. drink B. drunk C. drinking D. to drink

1
11 tháng 10 2021

1 D

2 D

3 A

4 B

5 D

6 D

7 D

8 C

9 C

10 C

15 tháng 2 2022

freetime

tourist

environmentalists

decision

adventurous

15 tháng 2 2022

cảm ơn ạ

In this section you will find after the passage a number of questions about the passage. You must choose the one which you think fits best . Write your answers in the spaces below (1.0pt) I know that it is my job to make sure that everything goes well for the tourists and I feel I work hard for the company. I cannot be blamed for last week. I met the group at the airport and took them to the coach. The coach driver was a bit annoyed because the flight was late. But it wasn’t far to the hotel...
Đọc tiếp

In this section you will find after the passage a number of questions about the passage. You must choose the one which you think fits best . Write your answers in the spaces below (1.0pt)

I know that it is my job to make sure that everything goes well for the tourists and I feel I work hard for the company. I cannot be blamed for last week. I met the group at the airport and took them to the coach. The coach driver was a bit annoyed because the flight was late. But it wasn’t far to the hotel and everyone was looking forward to their dinner. We hadn’t used the Hotel Riviera before but our normal one had a conference in it so it was fully booked. When I announced our arrival at the reception desk, they said they were full. I had booked rooms for the group but the manager said they were cancelled by phone a few days before. He insisted that he recognised my voice and that I had made the phone call. We had a bit of an argument but they obviously didn’t have enough rooms. In the end, the manager phoned hotels in the town and found rooms for everyone. but in four different hotels. By this time, the coach had gone, so we had to get taxis and some of the tourists started to get very angry with me. I still don’t know who made that phone call but it definitely wasn’t me ...

1.What is the writer trying to do?

A. argue B. explain C. apologise D complain

2.Who was the text written to?

A. one of the tourists B. the writer’s employer

C. the hotel manager D. the coach company

3.Why weren’t any rooms available at the Hotel Riviera?

A. A conference was taking place there. B. There were more people in the group than expected.

C. Someone had forgotten to book them. D. Someone had said they were not needed.

4.What happened in the end?

A. The tourists got angry with the hotel manager. B. The tourists couldn’t stay together.

C. The writer found other hotels with rooms. D. The writer called the coach driver back.

5. Which of the following diaries was written by one of the tourists?

A.. The hotel we were taken to wasn’t good enough so we asked to change to a different one.

B. We got to the airport and had to wait for the coach. So it was really late when we got to the hotel.

C. The coach driver took us to the wrong hotel and they know nothing about us.

D. Someone had made a mistake with our hotel booking and the hotel had given our rooms to other people.

1
30 tháng 3 2018

In this section you will find after the passage a number of questions about the passage. You must choose the one which you think fits best . Write your answers in the spaces below (1.0pt)

I know that it is my job to make sure that everything goes well for the tourists and I feel I work hard for the company. I cannot be blamed for last week. I met the group at the airport and took them to the coach. The coach driver was a bit annoyed because the flight was late. But it wasn’t far to the hotel and everyone was looking forward to their dinner. We hadn’t used the Hotel Riviera before but our normal one had a conference in it so it was fully booked. When I announced our arrival at the reception desk, they said they were full. I had booked rooms for the group but the manager said they were cancelled by phone a few days before. He insisted that he recognised my voice and that I had made the phone call. We had a bit of an argument but they obviously didn’t have enough rooms. In the end, the manager phoned hotels in the town and found rooms for everyone. but in four different hotels. By this time, the coach had gone, so we had to get taxis and some of the tourists started to get very angry with me. I still don’t know who made that phone call but it definitely wasn’t me ...

1.What is the writer trying to do?

A. argue B. explain C. apologise D complain

2.Who was the text written to?

A. one of the tourists B. the writer’s employer

C. the hotel manager D. the coach company

3.Why weren’t any rooms available at the Hotel Riviera?

A. A conference was taking place there. B. There were more people in the group than expected.

C. Someone had forgotten to book them. D. Someone had said they were not needed.

4.What happened in the end?

A. The tourists got angry with the hotel manager. B. The tourists couldn’t stay together.

C. The writer found other hotels with rooms. D. The writer called the coach driver back.

5. Which of the following diaries was written by one of the tourists?

A.. The hotel we were taken to wasn’t good enough so we asked to change to a different one.

B. We got to the airport and had to wait for the coach. So it was really late when we got to the hotel.

C. The coach driver took us to the wrong hotel and they know nothing about us.

D. Someone had made a mistake with our hotel booking and the hotel had given our rooms to other people.

29 tháng 6 2019

Đáp án B

 Kiến thức: Phrase, từ vựng

Giải thích:

Cụm let one's hair down: thư giãn, xả hơi

Tạm dịch: Sau khi chúc mừng đội bóng, huấn luyện viên rời đi, cho phép các cầu thủ thư giãn một lúc.

IV. Fill in the blanks with the correct form of the words in capital letters. (10 pts)1. She is very happy because her application for a ___________________ has been accepted. (SCHOLAR)2. Our visit to Cuc Phuong National Park last week was an _____________________ experience. (FORGET)3. ________________ are doing their best to make people aware of the danger of air pollution. (ENVIRONMENT)4. The differences between British English and American English are ________________ small. (COMPARE)5....
Đọc tiếp

IV. Fill in the blanks with the correct form of the words in capital letters. (10 pts)

1. She is very happy because her application for a ___________________ has been accepted. (SCHOLAR)

2. Our visit to Cuc Phuong National Park last week was an _____________________ experience. (FORGET)

3. ________________ are doing their best to make people aware of the danger of air pollution. (ENVIRONMENT)

4. The differences between British English and American English are ________________ small. (COMPARE)

5. These students voluntarily spent their summer vacations helping the _________________. (advantage)

6. They work as __________________ in a big hotel. (RECEIVE)

7. The children listened _________________ to the rules of the game explained by the teacher. (ATTENTION)

8. Don’t worry, that’s _________________. (IMPORTANCE)

9. The tsunami in Japan on March 11th caused terrible _________________. (DESTROY)

10. Linh _________________ me to her birthday party last Sunday. (invitation)

V. Give the correct tense or form of the verbs in brackets to complete the following sentences. (10 pts)

1. - Can you tell me when the train for Ho Chi Minh City (leave)­­­?              - At 8 every morning.

2-3. This is the first time I (read) a novel (write) by an English novelist.

4-5. I (sit) down for a rest while the shoes (repair).

6-7. At that time I (not know) what (do) since I was too shocked.

8. During the trip, try to avoid (bite) by mosquitoes.

9. They said that they (work) there for twenty-nine years and they would stop working the following year.

10. Have you seen my keys? I remember (put) them on the table this morning but I can’t find it now.

VI. Each of the following sentences contains one error. Underline and correct it. (10 pts)

1. I do not know where could he go so early in the morning.

→ ....................................................

2. The food in my country is different than that in the United States.

→ ....................................................

3. Some of the students seemed very nervously before the final exam.

→ ....................................................

4. The teacher told the students to sit down and not opening the booklets until he told them to do so.

→ ....................................................

5. In order to being a good salesgirl, you mustn’t be rude to the customers.

→ ....................................................

6. The office was broken into but nothing were missing.

→ ....................................................

7. The effectiveness of learning with computers depend on some factors.

→ ....................................................

8. He usually spends half an hour walking with his son everyday.

→ ....................................................

9. She wondered how her friend looked like now, after so many years away.

→ ....................................................

10. Da Lat, where is located on High Land, is famous for its mild climate.

→ ....................................................

 

2
6 tháng 9 2021

Lần sau lưu ý tách đề ra bạn nhé, để như này k ai giúp bn đâu

IV. Fill in the blanks with the correct form of the words in capital letters. (10 pts)

1. She is very happy because her application for a __________scholarship_________ has been accepted. (SCHOLAR)

2. Our visit to Cuc Phuong National Park last week was an ________unforgetable _____________ experience. (FORGET)

3. ________Environmentalists________ are doing their best to make people aware of the danger of air pollution. (ENVIRONMENT)

4. The differences between British English and American English are _________comparatively_______ small. (COMPARE)

5. These students voluntarily spent their summer vacations helping the _______disadvantaged__________. (advantage)

6. They work as ____________receipt______ in a big hotel. (RECEIVE)

7. The children listened __________attentively_______ to the rules of the game explained by the teacher. (ATTENTION)

8. Don’t worry, that’s ________unimportant_________. (IMPORTANCE)

9. The tsunami in Japan on March 11th caused terrible ________destruction_________. (DESTROY)

10. Linh ________invited_________ me to her birthday party last Sunday. (invitation)

V. Give the correct tense or form of the verbs in brackets to complete the following sentences. (10 pts)

1. - Can you tell me when the train for Ho Chi Minh City (leave)­­­?       leaves       - At 8 every morning.

2-3. This is the first time I (read) have read a novel (write)written by an English novelist.

4-5. I (sit) satdown for a rest while the shoes (repair)were being repaired.

6-7. At that time I (not know)don't know what (do)to do since I was too shocked.

8. During the trip, try to avoid (bite)being bitten by mosquitoes.

9. They said that they (work) had worked there for twenty-nine years and they would stop working the following year.

10. Have you seen my keys? I remember (put)to put them on the table this morning but I can’t find it now.

VI. Each of the following sentences contains one error. Underline and correct it(10 pts)

1. I do not know where could he go so early in the morning.

→ ...........................he could.........................

2. The food in my country is different than that in the United States.

→ ..............................from......................

3. Some of the students seemed very nervously before the final exam.

→ ...........................nervous.........................

4. The teacher told the students to sit down and not opening the booklets until he told them to do so.

→ ..................................to open..................

5. In order to being a good salesgirl, you mustn’t be rude to the customers.

→ .......................be.............................

6. The office was broken into but nothing were missing.

→ .............was missing.....................................

7. The effectiveness of learning with computers depend on some factors.

→ .........................depends ...........................

8. He usually spends half an hour walking with his son everyday.

→ .......every day.............................................

9. She wondered how her friend looked like now, after so many years away.

→ ........................then............................

10. Da Lat, where is located on High Land, is famous for its mild climate.

→ .................which...................................

 
3 tháng 5 2022

IV. 1. scholarship

2. unforgettable

4. The differences between British English and American English are ___comparatively_____________ small. (COMPARE)

5. These students voluntarily spent their summer vacations helping the ______disavantaged___________. (advantage)

6. They work as _______receptionist___________ in a big hotel. (RECEIVE)

Write the correct form of the words in brackets. The Glay practice rice ____________ in submerged fields. (cultivate) * 1 point Your answer This is a required question Supply the correct tense or form of the verbs in brackets. Sa Pa’s love market ______________ (be) an unique aspect in the culture of the Mong and Dao ethnic groups for a long time. * 1 point Your answer Write the second sentence so that it has a similar...
Đọc tiếp
Write the correct form of the words in brackets. The Glay practice rice ____________ in submerged fields. (cultivate) * 1 point Your answer This is a required question Supply the correct tense or form of the verbs in brackets. Sa Pa’s love market ______________ (be) an unique aspect in the culture of the Mong and Dao ethnic groups for a long time. * 1 point Your answer Write the second sentence so that it has a similar meaning to the first one. A lot of people take the train from Oxford to London every day. (travel) * 1 point Your answer Supply the correct form of the words in brackets. I enjoy ______________ with friends and going out at the weekend. (social) * 1 point Your answer Write the second sentence so that it has a similar meaning to the first one. Your village is so beautiful! (What) * 1 point Your answer Write the correct form of the words in brackets. Festivals characterize customs and ____________ of a community. (believe) * 1 point Your answer Complete the sentences with the correct form of the words in brackets. Robert arrived at the meeting _____________ than Francis. (late) * 1 point Your answer Supply the correct form or tense of the verbs in brackets. Hoa Ban festival ____________(start) on March 17thand ____________(end) on March 19th. * 1 point Your answer Write the second sentence so that it has a similar meaning to the first one. Romantic films interest me more than war films. (I find) * 1 point Your answer Complete the sentences with the correct form of the words in brackets. People in rural areas wear _____________ than those in cities. (simple) * 1 point Your answer Write the correct form of the words in brackets. The Pa Then believe that the god of fire brings them ___________ and prosperity. (peaceful) * 1 point Your answer Complete the sentences with the correct form of the words in brackets. These trousers are too wide. Do you have any that are _____________? (narrow) * 1 point Your answer Write the correct form of the words in brackets. The communal house is usually used for village ____________. (festival) * 1 point Your answer Write the correct form of the words in brackets. The Tay community practice ______________ religious beliefs including ancestor worship. (tradition) * 1 point Your answer Write the second sentence so that it has a similar meaning to the first one. How long is it since you built this stilt house? (When) * 1 point Your answer Complete the sentences with the correct form of the words in brackets. I think his new book is much _____________ than his last one. (boring) * 1 point Your answer Supply the correct tense or form of the verbs in brackets. When I was a kid, I ______________ (spend) hours gleaning rice from paddy fields. * 1 point Your answer Write the correct form of the words in brackets. The government carried out a programme to ____________ the health service in remote and rural areas. (modern) * 1 point Your answer Supply the correct form of the words in brackets. She was ______________ with her job and decided to look for a new one. (satisfy) * 1 point Your answer Supply the correct form or tense of the verbs in brackets. The elephants help local people _______________(work) in the fields, and carry goods or construction materials. 1 point Your answer Supply the correct form or tense of the verbs in brackets. The first Brau _______________(come) to Vietnam about a century ago. * 1 point Your answer Supply the correct form or tense of the verbs in brackets. Listen! _______________ those ethnic girls _______________(speak) the Ede language? * 1 point Your answer Complete the sentences with the correct form of the words in brackets. He doesn’t look as _____________ as he used to. (happy) * 1 point Your answer Supply the correct form or tense of the verbs in brackets. In the future, the local government _______________(organize) more activities to promote the culture of ethnic groups. * 1 point Your answer Write the correct form of the words in brackets. Ethnic ____________ make up about 15 percent of Vietnam’s population. (minor) * 1 point Your answer Supply the correct tense or form of the verbs in brackets. Where is Jeanny? ~ She ______________ (practise) the piano in the music room. * 1 point Your answer Write the second sentence so that it has a similar meaning to the first one. Although the villagers are quite poor, they live a happy and healthy way. (In spite of) * 1 point Your answer Write the correct form of the words in brackets. Each time I returned I was struck by the ____________ of Sapa and its people. (unique) * 1 point Your answer Write the second sentence so that it has a similar meaning to the first one. Living in a big city is more convenient than living in a village. (It's) * 1 point Your answer Supply the correct form of the words in brackets. Face to face ______________ is better than Skype video calls. (communicate) * 1 point Your answer Write the correct form of the words in brackets. The population of Vietnam contains a rich ____________ of ethnic groups. (diverse) * 1 point Your answer Supply the correct form or tense of the verbs in brackets. Tourists to Don Village enjoy __________(ride) elephants around the hamlet or to the forest. * 1 point Your answer Supply the correct form or tense of the verbs in brackets. We _______________(be) to Buon Me Thuot city twice, but we _______________(never/ visit) Don Village. * 1 point Your answer Supply the correct form of the words in brackets. The Internet is very ______________, it takes up a lot of our time. (addict) * 1 point Your answer Supply the correct form or tense of the verbs in brackets. These stilt houses _______________(build) over 50 years ago by the Tay people. * 1 point Your answer Write the second sentence so that it has a similar meaning to the first one. What did the local people say? (Could you tell me) * 1 point Your answer Supply the correct form of the words in brackets. Are you ______________ about the new Gears Of War games? (excite) * 1 point Your answer Supply the correct tense or form of the verbs in brackets. ______________ (you/ ever/ take) a trip to the countryside? It’s really interesting! * 1 point Your answer Supply the correct form or tense of the verbs in brackets. So far Nick _______________(learn) a lot about the ethnic minorities in Vietnam. * 1 point Your answer Write the correct form of the words in brackets. Vietnam is one of the most ____________ diverse countries in South East Asia. (ethnic) * 1 point Your answer Back Submit
0
D
datcoder
CTVVIP
22 tháng 11 2023

Bài tham khảo

Dear Sir / Madam,

I am writing to express my strong dissatisfaction with the service I received during my recent journey on your coach service. My experience was extremely disappointing and I feel that your company needs to make significant improvements to its services.

Firstly, the coach was delayed for over an hour without any prior communication from the company. The lack of information provided to passengers was unacceptable, as it left us in a state of confusion and uncertainty. Secondly, the coach was overcrowded and uncomfortable, with insufficient legroom and no ventilation. The air conditioning system was not functioning, making the journey very uncomfortable and unpleasant.

I would like to suggest that your company improves its communication with passengers, providing timely updates on any delays or changes in the schedule. Moreover, your company should invest in improving the comfort of the coaches, including adequate legroom and ventilation facilities.

I hope that you take my complaint seriously and take immediate steps to improve the services provided by your company. I look forward to hearing from you soon regarding the actions taken.

Yours sincerely,

Trang Nguyễn

Tạm dịch

Thưa ông / bà,

Tôi viết thư này để bày tỏ sự không hài lòng mạnh mẽ của mình với dịch vụ mà tôi đã nhận được trong chuyến hành trình gần đây của tôi trên dịch vụ xe khách của bạn. Trải nghiệm của tôi vô cùng đáng thất vọng và tôi cảm thấy rằng công ty của bạn cần phải cải thiện đáng kể các dịch vụ của mình.

Thứ nhất, xe khách đã bị trì hoãn hơn một giờ mà không có bất kỳ thông báo trước nào từ công ty. Việc thiếu thông tin cung cấp cho hành khách là không thể chấp nhận được, vì nó khiến chúng tôi rơi vào tình trạng bối rối và không chắc chắn. Thứ hai, xe khách quá đông đúc và không thoải mái, không đủ chỗ để chân và không có hệ thống thông gió. Hệ thống điều hòa không hoạt động khiến chuyến đi rất khó chịu và không thoải mái.

Tôi muốn đề nghị công ty của bạn cải thiện giao tiếp với hành khách, cung cấp thông tin cập nhật kịp thời về bất kỳ sự chậm trễ hoặc thay đổi nào trong lịch trình. Hơn nữa, công ty của bạn nên đầu tư vào việc cải thiện sự thoải mái của các xe khách, bao gồm cả chỗ để chân đầy đủ và các thiết bị thông gió.

Tôi hy vọng rằng bạn xem xét khiếu nại của tôi một cách nghiêm túc và thực hiện các bước ngay lập tức để cải thiện các dịch vụ do công ty của bạn cung cấp. Tôi mong muốn được nghe từ bạn sớm về các hành động được thực hiện.

Trân trọng,

Trang Nguyễn