Võ Duy Anh

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Florence Nightingale is most famous for being the founder of modern nursing.

She was born in 1820 in Florence, Italy. She grew up in England with her parents and older sister. In 1844, she studied nursing in Germany and later went to London to work in a hospital. In 1854, Florence went to the military hospital in Scutari, Turkey, with 38 other women. They cleaned the hospital and improved conditions for the wounded soldiers. The death rate dropped from sixty percent to two percent within six months. In 1855, Queen Victoria gave Florence an award and a piece of jewelry. Florence wrote Notes on Nursing in 1859 and in 1860, she opened St. Thomas' Hospital where she started the Nightingale Training School for Nurses. In 1908, she was given the merit of honor by King Edward VII. She died two years later in London. Florence Nightingale will be remembered for being the founder of modern nursing.

Sir A week ago, I bought a Sony digital camera from your store. I was very excited when I brought it home but was very disappointed when I discovered the product was defective and unusable. I am 28 years old and working at a private company. I hope you will replace it. Regarding the specifics of the order, I purchased this Sony - Cyber-shot DSC-HX80 18.2-Megapixel Digital Camera from your store on April 17 using a Visa credit card from I. The order number is D4582135 and I am attaching a copy of my receipt. The camera problem is duplicated when it turns off suddenly, strange dots appear on the LCD screen and I can't access the photos in the internal memory so I'm sure this is a manufacturing defect. As a solution, and since I really like the functionality of the camera, I hope that you will agree that there can be errors when using a new and fresh one. If not, I would like a full refund. If I do not hear from you on this matter within a week, I would like to submit a written complaint to your higher authority. Thank you for your interest in this matter and I hope to hear from you soon. Best regards Linh